Masterclasses

The masterclasses :
Tuesday 21 and Thursday 23 July 2026

The pre-summit and post-summit masterclass programs are running the day before and the day after the summit. They are designed to give you the tools you need to succeed in your role, maximise your career opportunities and make the most of every interaction.

Full details of the 2026 masterclasses can be found below:

Tuesday 21 July 2026

Creating Capacity: Readiness for What’s Next
Led by:
Meredith Wilson

Thursday 23 July 2026

The EA Business Toolkit: Leadership, AI, Impact & Influence
Led by: Bethan Winn

Creating Capacity: Readiness for What’s Next

Led by: Meredith Wilson

This full-day masterclass will be held on Tuesday 21 July 2026

ABOUT YOUR MASTERCLASS

Less busyness. More purpose. Greater readiness.

This masterclass is for Executive and Personal Assistants ready to shift from simply managing demands to consciously designing the capacity to lead, support and thrive. Based on Meredith Wilson’s signature frameworks, you’ll learn to focus on what truly matters—building space for clarity, calm and forward momentum.

You’ll walk away with a clear understanding of:

  • How to move from a reactive mindset to one that’s intentional and strategic

  • How to respond—not just cope—when pressure builds

  • Why energy is more powerful than time when it comes to productivity

  • What it takes to create sustainable impact without burning out

You’ll leave not only with powerful insights, but with a practical, personalised capacity plan you can apply immediately—one that supports both your professional growth and personal wellbeing.

ABOUT YOUR FACILITATOR, MEREDITH WILSON

Meredith Wilson is a leadership coach, facilitator and founder of the Capacity Compass™—a framework designed to help professionals operate with clarity and energy in the face of constant change. Drawing on her work with senior leaders, EAs and teams across corporate, government and not-for-profit sectors, Meredith helps individuals reconnect with what really matters and design capacity for what’s next.

Her facilitation style is reflective, empowering and grounded in real-world experience. Known for her calm presence and clear thinking, Meredith invites participants to slow down, re-centre, and take meaningful action.

MASTERCLASS AGENDA

8.30 Registration and welcome coffee

9.00am SESSION 1: Capacity begins with clarity

  • Unpack the difference between being busy and being effective
  • Map your current capacity
  • Identify what’s draining you—and what to let go of

10.30 Morning coffee

11.00 SESSION 2: Creating deliberate calm in a demanding world

  • Learn how calm is a competitive advantage in a noisy environment
  • Explore strategies to stay centred when others are in chaos
  • Practice real-time tools for focus, calm and presence

12.30 Lunch break

1.30 SESSION 3: Energy before efficiency

  • Understand why managing energy—not time—is the key to impact
  • Learn practical rituals that renew your energy across the workday
  • Leverage systems and tools (including AI) to clear mental space

3.00 Afternoon tea

3.15 SESSION 4: Readiness for what’s next

  • Establish what’s emerging in your role, your workplace and your industry
  • Build your 90-day Capacity Action Plan
  • Identify the habits and boundaries that will support your ongoing growth

4.30 Cool down / close

The masterclass will be conducted using a combination of presentation material and group exercises; maximising your learning potential. Please note that the masterclass content will be tailored to participants’ individual needs so the length of each session may vary. Refreshments will be served at appropriate times, including morning and afternoon teas and lunch.

The EA Business Toolkit: Leadership, AI, Impact & Influence

Led by: Bethan Winn

This full-day masterclass will be held on Wednesday 29 July 2026

ABOUT YOUR MASTERCLASS

This is a day packed full of Executive Assistant essential skills – identify your leadership style and learn how to capitalise on your strengths, develop your relationship building skills, master thinking skills in the age of AI, shape your workplace presence for greater impact and influence and build strategies to better manage your work life balance to enable you to perform at your best.

Designed to give EAs a series of fundamental skills that can be easily applied and immediately implemented in the workplace, this masterclass is a must for all EAs who are looking to take their career to the next level.

The role of the Executive Assistant has evolved enormously over the past decade. With this change has come a broader range of responsibilities and an increased need for more sophisticated leadership, communication and networking skills than ever before. While the expectations of the EA role have expanded many EAs and PAs are not provided with the training needed to meet these new demands. This masterclass addresses the critical skills required to be successful as an EA or PA today.

ABOUT YOUR FACILITATOR, BETHAN WINN

Warm, engaging and passionate, Bethan delivers training like no other. With experience in secondary, tertiary and corporate education, she maintains a playful approach which her audiences love.

Not only because it’s enjoyable, it also gets results.

Whether it’s finding the right solution, gaining decision-making confidence or upping analytical skills, everyone takes away new skills and tools.

Her attention to detail and commitment to quality mean she goes above and beyond to provide bespoke, impactful sessions to improve leadership and business outcomes.

Bethan’s openness and warmth creates an atmosphere in which people feel comfortable and encouraged to experiment and challenge themselves.

MASTERCLASS AGENDA

8.30 Registration and welcome coffee

9.00 Session 1: Leadership and the Executive Assistant

Leadership can mean different things in different situations, but in today’s office environments, those leadership skills learnt by CEOs can be equally relevant for EAs. This session looks at the leadership traits that will be of most help to you in your business, and how they can be applied in a practical sense when you return to the office.

  • The relevance of leadership to the role of Executive Assistant
  • Identifying personal leadership styles
  • Building your leadership potential
  • Learn how to capitalise on leadership style strengths
  • Discover how to adapt your personal leadership style to better influence others

10.30 Morning coffee

11.00 Session 2: Embracing the Digital Revolution: The future of technology for executive assistants

This session will help you gain insights into the evolving landscape of technology, learn about the impact of AI on the role of the executive assistant, and discover strategies to successfully adapt to the changing digital landscape.

  • Understanding the latest technological trends and their implications for executive assistants
  • Shaping a proactive mindset for embracing and leveraging technology advancements
  • How to collaborate with AI technologies
  • The importance of emotional intelligence and interpersonal skills in an AI-driven environment
  • Navigating the future with confidence

12.30 Lunch break

1.30 Session 3: Creating Impact and Influence

This session will focus on building your personal brand and communication style – recognise how you come across to others, and how you would like to come across in order to influence positively, whilst gaining recognition and respect from your colleagues.

  • Learn how to create a great first impression
  • Increase your leadership presence
  • Build your self confidence
  • Turn negative self talk around
  • Actively manage the perception others have of you

3.00 Afternoon tea

3.15 Session 4: The work/life balance continuum

There is immense pressure in work and life these days. People are stressing, rushing and juggling in a wild attempt to prioritise their overcommitted schedules and get everything done. If you are struggling to sustain high levels of performance and wellbeing at the same time, this session is for you!

  • Understand stress and its link to peak performance
  • Learn strategies to boost your resilience
  • Identify when you are tipping into and out of balance
  • Develop techniques to keep you in balance
  • Conduct a work/life balance audit

4.30 Cool down / close

The masterclass will be conducted using a combination of presentation material and group exercises; maximising your learning potential. Please note that the masterclass content will be tailored to participants’ individual needs so the length of each session may vary. Refreshments will be served at appropriate times, including morning and afternoon teas and lunch.

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