Conference Program

Summit program – Wednesday 22 July 2026

The Corporate PA Summit program is designed to deliver content that is cutting-edge, highly beneficial, easily transferable, empowering and inspirational. It’s designed specifically to help you fulfil your potential and be the best you can be.

You can find the full 2026 program below.

8:15 – REGISTRATION AND WELCOME COFFEE
8:50 – OPENING REMARKS FROM THE CHAIR

09:00

INSPIRATIONAL KEYNOTE: Future-ready: Influence, agility and impact in a changing world

Holly Ransom

A globally recognised strategist and leadership expert, Holly empowers audiences to lead with purpose and agility in an ever-changing world.

As the pace of change accelerates, so too does the scope and influence of the Executive and Personal Assistant. No longer confined to reactive support, EAs and PAs are being called on as trusted advisors, cultural leaders, and strategic enablers—often without the formal recognition that comes with a title.

Drawing on insights from working with world leaders, CEOs, and trailblazers across industries, global strategist and leadership expert Holly Ransom will explore how the skills you already have can be harnessed to create lasting impact—right now, and well into the future. This is your call to action: to lead from where you are, influence what matters, and shape what comes next.

  • Explore the macro trends shaping the future of work—and why EAs and PAs are uniquely positioned to lead through them
  • Learn how to expand your influence and visibility, even in complex or hierarchical environments
  • Gain tools for making courageous decisions in times of ambiguity or change
  • Understand the new leadership playbook—curiosity, adaptability, communication—and how it applies to your role
  • Discover how to become a strategic contributor in your organisation, not just a support role
  • Leave inspired to take ownership of your development and lead with intention, every step of the way

10:00

Triage your inbox: Transforming email overload into strategic clarity

Steuart Snooks

A trusted productivity expert with two decades of experience, Steuart delivers proven systems that help busy professionals cut through the noise and work smarter.

Email overload is a significant hidden drain on executive productivity—and EAs are often caught in the middle. In a digital environment where everything is marked “urgent” and the volume never stops, managing communication isn’t just an admin task—it’s a strategic imperative.

In this highly practical session, workplace productivity expert Steuart Snooks will reveal a proven system for reclaiming time, reducing noise, and ensuring both you and your executive are able to focus on what matters most. With over 20 years of experience advising leaders and their teams, Steuart knows exactly how to turn a chaotic inbox into a high-performance engine of clarity and control. He will help bring more structure, insight, and strategy to the way information flows through your organisation.

  • Learn a clear triage system to ensure executive email is managed with even more precision and efficiency
  • Reduce cognitive load and decision fatigue—for both you and your executive
  • Free up time and attention for strategic work that drives business value
  • Enhance your sense of control, confidence and professional contribution
  • Gain practical insights from real-world examples of EAs who’ve made this transformation
  • Strengthen your visibility as an EA
10:45 – MORNING COFFEE

THRIVING IN A DIGITAL WORLD

11:15

Navigating AI, tech and the workplace of tomorrow

Dr Ben Hamer

One of Australia’s leading futurists and workforce experts, Ben brings clarity to the chaos of change with real-world insight into how we work now—and what’s coming next.

The future of work isn’t coming—it’s already here. With AI, automation, and digital transformation accelerating across every industry, the role of the Executive and Personal Assistant is evolving faster than ever. But far from being left behind, EAs and PAs are uniquely placed to stay in front—if they know where to focus.

Dr Ben Hamer—one of Australia’s leading futurists and workforce strategists—will unpack the most important workplace trends shaping your profession. You’ll explore how technology is reshaping workflows, what skills are rising in value, and how you can stay ahead of the curve by becoming more adaptable, tech-savvy, and future-ready. This isn’t about fear—it’s about opportunity. You’ll leave with a roadmap for how to thrive in the EA role of tomorrow, starting today.

  • Understand how AI and automation are transforming the assistant role—and where the real opportunity lies
  • Learn how to adapt to shifting skill demands, and stay relevant in an age of rapid technological change
  • Discover how to work alongside AI tools to increase efficiency, insight, and strategic contribution
  • Identify the human skills that will matter most in a digital-first workplace—and how to strengthen them
  • Get clarity on emerging workplace trends so you can anticipate, not just react
  • Leave with a future-ready mindset, equipped to shape your role—not just survive it

12:00

The human edge: Sharpening your thinking in the age of AI

Bethan Winn

A critical thinking coach and author of The Human Edge, Bethan equips professionals with the tools to think clearly, decide wisely, and lead with confidence in the age of AI.

As artificial intelligence becomes more integrated into our daily workflows, the most valuable asset you bring to the table isn’t speed or efficiency—it’s your ability to think critically, solve problems, and make sound decisions in complex, fast-moving environments.

Decision-making expert Bethan Winn will draw from her upcoming book The Human Edge to help you cut through the noise and think more clearly in an age of information overload. Designed specifically for high-performing professionals navigating uncertainty, this session will explore how Executive and Personal Assistants can future-proof their role by developing one of the most sought-after skills in today’s workplace: critical thinking.

Through practical tools and frameworks, you’ll learn how to approach your work more strategically, make better decisions faster, and support your executive in high-stakes situations with clarity and confidence.

  • Understand what critical thinking really is—and why it’s a competitive advantage in the AI era
  • Learn practical frameworks to improve your decision-making under pressure
  • Develop your ability to assess information, cut through bias, and ask the right questions
  • Discover how critical thinking enhances your value as a strategic partner to your executive
  • Walk away with tools to build your own “thinking toolkit” for complex tasks and conversations
  • Gain the confidence to trust your judgement—and help others trust it too
12:45 – LUNCH BREAK

STRATEGY, IMPACT AND MINDSET

13:45

Driving influence, strategy and impact from an EA’s perspective

This presentation will be given by a senior EA

The most impactful leaders don’t always have the word ‘leader’ in their job title. Executive and Personal Assistants are uniquely placed at the intersection of people, information and decisions—making them not just operational linchpins, but powerful drivers of culture, strategy and change.

This session will be led by an accomplished EA who has gone beyond the traditional scope of the role to become a strategic force within their organisation. You’ll gain real-world insight into what it looks like to lead from behind the scenes—working closely with senior executives, mentoring other EAs, and contributing to high-level business outcomes. Whether you’re supporting one executive or an entire team, this session will help you recognise your own capacity to influence, inspire and lead—right from the seat you’re in.

  • Understand how to build credibility, trust and influence with executives and wider teams
  • Learn how to step into strategic conversations with confidence and clarity
  • Discover how high-performing EAs navigate complexity, manage competing demands and stay aligned with business priorities
  • Gain ideas for mentoring and supporting other EAs to lift collective capability
  • Explore the mindset shifts that allow EAs to show up as authentic, impactful leaders—without needing a formal title
  • Walk away inspired by a real-world example of what’s possible when you fully own your space at the table

14:30

Own it: Reframing mindset, culture and impact from the inside out

Dan Haesler

A high-performance coach and leadership specialist, Dan challenges audiences to take ownership of their mindset, actions and influence—no matter their role.

After a day full of insight, tools and inspiration—what will really make the difference when you return to work tomorrow? The answer: you.

Drawing on his experience coaching elite teams, business leaders and school systems around the world, Dan will challenge you to rethink how you show up, speak up and take responsibility for the outcomes you want to see—regardless of your job title. He will explore how mindset isn’t just a buzzword—it’s your most valuable performance tool. And he’ll show how personal responsibility, intentional behaviour and a growth-focused outlook can transform not just your work, but your impact on those around you.

  • Learn how to shift from reactive to proactive thinking in high-pressure environments
  • Understand how to influence workplace culture—whether you manage people or not
  • Discover the link between mindset and real, measurable impact in your role
  • Learn how self-awareness and mindset can help you manage pressure, avoid burnout, and stay grounded in fast-paced environments
  • Explore how to challenge limiting beliefs and reframe obstacles as opportunities
  • Take away a simple framework to embed personal responsibility and growth into your daily work
  • Leave inspired to act with intention, raise the standard, and own your next move
15:15 AFTERNOON TEA

15:45

High performance, high purpose: Thriving under pressure and backing yourself to go further

Jana Pittman

An Olympian, medical doctor and mother of six, Jana’s extraordinary story of discipline, reinvention and resilience inspires audiences to push beyond limits and back themselves.

How do you stay motivated when the stakes are high, the expectations are endless, and there’s no finish line in sight? Executive and Personal Assistants are the quiet engines behind high-performing organisations—but too often, their own development, wellbeing, and ambitions are put on the backburner.

In this dynamic session, Jana will share the remarkable lessons from her journey across elite sport, medicine, leadership, and motherhood—and how the same mindset that fuels world champions can empower EAs and PAs to take charge of their own growth. Through powerful personal stories and performance insights, Jana will show how discipline, adaptability, and backing yourself in high-pressure situations are the keys to success—on any stage.

This is a session about breaking boundaries, building inner strength, and proving (especially to yourself) that you’re capable of more than you think.

  • Discover how to develop a high-performance mindset—without burning out
  • Learn the power of personal discipline in driving career growth and confidence
  • Build practical strategies to manage stress and protect your energy—especially when balancing high demands at work and at home
  • Explore how to pivot, reinvent yourself, and embrace new challenges fearlessly
  • Gain tools to remain calm, focused and effective when pressure is high and time is tight
  • Understand how to harness your own strengths and values to harness your inner strength
  • Leave with renewed motivation to keep pushing forward—strategically and sustainably
16:30 SPONSOR PRIZE DRAWS
16:45 CLOSING REMARKS FROM THE CHAIR, FOLLOWED BY NETWORKING DRINKS

Thank you for a wonderful experience. Thoroughly enjoyed the day. Brilliant speakers, very interesting and informative content.
Western NSW LHD

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