What is a Virtual Assistant?

Have you been thinking of becoming a virtual assistant, but are unsure of exactly what is involved? Let us shed some light on what the role of the virtual assistant (VA) entails.

A virtual assistant is a personal assistant that offers his or her services online from a remote location rather than working on site. This flexible job caters to creative, independent thinkers who can perform a wide variety of tasks.

What are the job responsibilities?

The responsibilities of a VA vary depending on the needs of their employer and/or the employer’s company. The role may involve clerical, administrative, or operational tasks, such as scheduling meetings for an employer, responding to emails, or transcribing meeting notes.

Other tasks might include drafting blogs or social media posts or assisting with personal tasks such as making dinner reservations. Specific tasks between virtual assistants vary.

The only component uniting the work of all VAs is that they must be able to complete the work from a remote location.

What does a VA’s schedule look like?

This is another flexible component of the job. VAs will work with their employer to determine their schedule prior to beginning the job. Generally speaking, their schedules will most likely mimic the schedule of their employer.

What does a VA need to do their job?

Specific needs may vary, but all VAs need a working phone, laptop or PC, and a reliable internet connection.

What are helpful skills for a VA to possess?
The following set of skills are critical for virtual assistants:

• Responsive to phone calls and emails
• Ability to thoroughly complete all assigned tasks
• Proficiency with word processing-type computer programs (i.e. Microsoft Office Suite including Word, Excel, and PowerPoint)

What qualities should a VA possess?
Generally speaking, employers highly value VAs who possess the following qualities:

• Excellent verbal and written communication skills – employers want a VA who outlines their availability, skillset, and understanding of each task in a clearly defined manner
• Flexibility and the ability to adapt their role as new needs arise
• Positive attitude with the ability to work independently but also function as part of a team

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