Summit and masterclass terms and conditions
Once registered for a summit or masterclass, we will send you a receipt and confirmation email within 24 hours. If you’re unable to pay by credit card at the time of booking, you are able to request an invoice, payable 14 days from the date of booking. We do not charge surcharges for credit card payments. All payments must be received by the event date. We reserve the right to refuse admission to the event if payment has not been received.
Cancellations & substitutions
In the event you are unable to attend the event you are registered for, a replacement delegate may be sent in your place at no penalty. There will be no refunds given under any circumstances.
ThinkTank Media will endeavour to ensure that this event program advertised at the time of booking is correct. ThinkTank Media reserves the right to alter the program or venue prior to the event due to circumstances beyond our control, in which case we will update the event webpage as soon as possible. We also reserve the right to cancel or postpone an event due to an unforeseen circumstance, Act of God or other circumstance which would make the running of the event impossible, illegal or impractical. Act of God circumstances include but are not limited to flood, fire, war, extreme weather or other emergency. ThinkTank Media is not responsible for any loss or damage resulting from alteration, postponement or cancellation of an event.
In the event that government imposed COVID-19 restrictions – including the New Zealand government’s traffic light system – impact the in-person running of the event, the event will either revert to our advanced virtual platform, developed in partnership with Encore, or be moved to a suitable future date.