Terms and Conditions

Summit and masterclass terms and conditions

Once registered for a summit or masterclass, we will send you a receipt and confirmation email within 24 hours. If you’re unable to pay by credit card at the time of booking, you are able to request an invoice, payable 14 days from the date of booking. We do not charge surcharges for credit card payments. All payments must be received by the event date. We reserve the right to refuse admission to the event if payment has not been received.

Cancellations, credits & substitutions

In the event you are unable to attend the event you are registered for, a replacement delegate may be sent in your place at no penalty. Should you wish to cancel your registration, we will provide a full credit to be used at another ThinkTank Media summit or masterclass provided we receive written notice no later than 7 days from the event. Your credit must be used within 12 months of the cancelled summit. No credits will be issued within 7 days of the summit or in the event of non-attendance on the day. There will be no refunds given under any circumstances.

ThinkTank Media will endeavour to ensure that this event program advertised at the time of booking is correct. ThinkTank Media reserves the right to alter the program or venue prior to the event due to circumstances beyond our control, in which case we will update the event webpage as soon as possible. We also reserve the right to cancel or postpone an event due to an unforeseen circumstance, Act of God or other circumstance which would make the running of the event impossible, illegal or impractical. Act of God circumstances include but are not limited to flood, fire, war, extreme weather or other emergency. ThinkTank Media is not responsible for any loss or damage resulting from alteration, postponement or cancellation of an event.

Sponsor and exhibitor terms and conditions

Once registered to exhibitor or sponsor an event, we will send an invoice within 48 hours. Our payments terms are 14 days from the date of booking. We do not charge surcharges for credit card payments. All payments must be received by the event date. We reserve the right to refuse admission to the event if payment has not been received.

Cancellations, credits & substitutions

In the event you are unable to attend the event you are registered for, we will provide a full credit to be used at another ThinkTank Media summit, provided we receive written notice no later than 21 days from the event. Your credit must be used within 12 months of the cancelled summit. No credits will be issued within 21 days of the summit or in the event of non-attendance on the day. There will be no refunds given under any circumstances.

ThinkTank Media will endeavour to ensure that this event program advertised at the time of booking is correct. ThinkTank Media reserves the right to alter the program or venue prior to the event due to circumstances beyond our control, in which case we will update the event webpage as soon as possible. We also reserve the right to cancel or postpone an event due to an unforeseen circumstance, Act of God or other circumstance which would make the running of the event impossible, illegal or impractical. Act of God circumstances include but are not limited to flood, fire, war, extreme weather or other emergency. ThinkTank Media is not responsible for any loss or damage resulting from alteration, postponement or cancellation of an event.

Webinar and virtual summit terms and conditions

Once registered for a webinar, or a virtual summit, we will send you a receipt and confirmation email within 24 hours. Fees are payable in full at the time of booking. We do not charge surcharges for credit card payments.

Cancellations

Webinars and virtual summit bookings are non-transferrable and there will be no refunds given.

ThinkTank Media will endeavour to ensure that the webinar or virtual summit program advertised at the time of booking is correct. ThinkTank Media reserves the right to alter the content prior to the webinar or virtual summit due to circumstances changing beyond our control, in which case we will update the webinar or virtual summit webpage as soon as possible. We also reserve the right to cancel or postpone a webinar or virtual summit due to an unforeseen circumstance, Act of God or other circumstance which would make the running of the webinar or virtual summit impossible, illegal or impractical. Act of God circumstances include but are not limited to flood, fire, pandemic, war, extreme weather or other emergency. ThinkTank Media is not responsible for any loss or damage resulting from alteration, postponement or cancellation of a webinar or virtual summit.

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