ATA National Conference - Australia's favourite contact centre conference
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Contact centre conference

ATA National Conference and Contact Centre Summit National Awards
12-14 September 2012, Brisbane Hilton


The ATA National Conference and Contact Centre Summit is Australia's biggest, most progressive, most inspirational and most worthwhile contact centre conference.

Attended by over 200 senior contact centre managers and featuring over 30 incredible speakers from celebrities to contact centre managers, this is the one event to permanently mark in your event calendar.

The event is being held in Brisbane in 2012
at the beautifully renovated Brisbane Hilton
Click here for venue details
. We're currently producing the conference program, full session details will be available on this site soon. We look forward to welcoming you in September!



Keynote speakers confirmed so far include:

Lisa McInnes Smith, Mike Walsh Futuretainment, keynote speaker


Check back regularly for speaker updates as they become available!



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Who will you meet at the ATA National Conference & Contact Centre Summit 2012?
The 2012 conference will place great emphasis on networking opportunities, allowing you to meet and interact with your peers in the industry. The conference is designed for both ATA members and non-ATA members, and attendees include Contact Centre Managers, Team Leaders, Operations Managers, Training Managers, Membership Managers, Customer Service Managers and many more professionals responsible for the running of the contact centre.

Industries represented at the conference are many, and include financial services, utilities, government, retail, automotive, technology, professional services, contact centre bureaus, insurance, city councils and local govenment, charities and telecommunications. The ATA National Conference & Contact Centre Summit will provide you with the best networking opportunity of the year; click here to register and be a part of it!